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Knowledgebase: Security
Setting Up 2FA (Two Factor Authentication)
Posted by Support Team on 17 May 2018 05:42 AM

Two Factor Authentication, also known as 2FA, two step verification or TFA (as an acronym), is an extra layer of security that is known as "multi factor authentication" that requires not only a password and username but also something that only, and only, that user has on them, i.e. a piece of information only they should know or have immediately to hand - such as a physical token.

Using a username and password together with a piece of information that only the user knows makes it harder for potential intruders to gain access and steal that person's personal data or identity.

Setting Up 2FA on your account

Click MENU-> click on ->ACCOUNT SETTINGS-> click on Activate Google Authenticator and follow the instructions below

  1. Scan the QR code with you the application on your device or you use the secrete key, doing this will add your user record to the application.
  2. You will be ask to “Enter Authentication code to proceed” Please then utilize the Google Authenticator application on your device, the code inside Google Authenticator will keep changing with another code at regular intervals. Essentially enter the code as of now showed on your gadget and afterward press “Activate”, your Google Authenticator is now activate. Guarantee that when entering your 2FA code to utilize no spaces between digits.


Removal of 2FA from your account

Remove 2FA from your account – Click MENU-> click on -> ACCOUNT SETTINGS-> click on Deactivate Google Authenticator and follow the instructions below

Simply enter the current Google Authentication code displayed within the application on your device and the click on the ‘Remove Google 2FA button. Your 2FA should now be removed from your account.

Backing up the secret code

Kindly record and store securely the Google secret code showed on the setup screen when you enable 2FA for the first time, for you on the off chance that you lose your telephone or cell phone, you are additionally ready to take a photograph or screen capture of the secret code and print it out. This secret code enables you to power 2FA from another gadget in the occasion you lose or harm your telephone or cell phone. On the off chance that you neglected to record the 2FA secret code while enabling 2FA for you, you should deactivate 2FA and record the secret code when re-activate it.

NOTE: If you no longer have access to your Account or 2FA kindly contact support immediately

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